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How to Maximize Your Online Presence with a Website Support Plan For your Small Business

By Jim Traister
Table of Contents
diverse professionals collaborating on a website support plan in a bright, modern office

Is your small business’s online presence feeling a bit overlooked? Website maintenance can end costing up to 9 times more than its initial creation. This article guides you through setting up a website support plan that cuts costs and boosts growth.

Keep reading—you’ll find it useful!

Key Takeaways

What Do You Need to Know About Website Support and Care Plans?

Do you know what a website care plan is? What does it include? What considerations should small business owners keep in mind when crafting a website maintenance plan?

How would you describe a website care plan?

A website care plan is a package that helps your business scale and keeps your business website in top shape. This plan covers updates, security checks, and fixes to make sure everything runs smoothly. It’s like a health check for your site, ensuring it performs well and stays safe from hackers.

With this plan, you also get support when needed. That means if something breaks or you need an update, help is just a call away.

Besides fixing problems, these plans often include adding new features or pages to help your site meet the current needs of your business.

image illustrating adding a new newsletter feature on clients website
updating and compatibility test with plugins

They ensure your website uses the latest technology and follows web standards.

This ongoing support helps improve how visitors interact with your site—making it faster and easier to use. Plans can be paid monthly or yearly, giving you flexibility based on what works best for you and your budget.

What does website support include?

Website support means having experts handle your site’s needs. They keep everything running smoothly. This includes regular updates to content and software, ensuring your site stays fresh and functional.

It also covers fixing any bugs that might pop up, keeping hackers at bay with strong security measures like malware checks, and making sure the server hosting your place on the web is always up.

But there’s more—support plans often come with backup services, so if anything goes wrong, you don’t lose valuable data. Plus, they help optimize how fast your pages load for visitors.

Many of the superior agencies that provide website maintenance services also include content delivery networks, SSL certificates and more to optimize their small business client’s websites and more.

Play Video about example of additional services provided by superior agencies

You can even find support for adding new features or pages to expand your online presence. With a good plan in place, you get peace of mind knowing experts monitor performance round-the-clock and are ready to act when needed.

How do you build a Website Maintenance Plan for Small Businesses?

Crafting a website maintenance plan is essential for small businesses. To create one, start by outlining what needs to be done monthly and who will do it.

Consider including software updates, monitoring, and fixing broken links in your website maintenance package.

How to create a website maintenance plan?

First, list your website needs. Think about security, speed, and keeping content fresh. This will help you focus on what’s important—like software updates, checking for broken links, and updating plugins.

You’ll also want to monitor your site’s performance to make sure it loads quickly for visitors. Consider adding new pages or updates every month to keep things interesting.

screenshot showing plugins update

Consider performing particular website maintenance tasks weekly and others daily.

Next, choose a payment structure that fits your budget. Options include pay-as-you-go, retainer hours when you pre-pay for support time each month, or monthly plans that cover everything you need in one package.

Look at different levels of service—basic plans might just include updates and monitoring, while more advanced options offer web design changes and SEO consulting. Decide which add-on services could boost your business growth, like digital marketing or extra developer hours for custom work.

Remember to pick a partner who uses the best tech and solves problems before they hurt your business.

threats blocked on a clients website

Trust reviews and clear info about what each plan includes, so there are no surprises later on!

What services are typically covered in a website maintenance package for small businesses?

A typical website maintenance package includes:

  1. Ongoing support and security updates to safeguard your website from cyberattacks.
  2. Regular content updates for an up-to-date online presence that generates leads.
  3. Proactive problem – solving to ensure the best possible performance of your website.
  4. Timely fixes for broken links and other issues, with a guaranteed uptime.

The Role of Website Support in Enhancing Online Presence

Website support plays a vital role in boosting your online presence. Regular maintenance not only ensures smooth website performance but also bolsters security and user experience.

It’s an investment that directly impacts brand image, sales strategy, and SEO, safeguarding against security breaches and slow site speed. By keeping your website updated and secure, you can make a lasting impression on visitors and enhance your visibility in the competitive online realm.


After entering the world of online business, it’s vital to keep your website running smoothly. Craft a website support plan tailored for small businesses and maintain an active online presence.

A well-structured maintenance plan not only keeps your site secure but also enhances user experience, sales strategies, and SEO performance. Seize this opportunity to get started and maximize your online presence with a personalized website support plan.

Picture of Jim Traister
Jim Traister

Founder & CEO

Jim is the CEO and founder of MakeThingsNew, a digital marketing agency he launched to provide services such as affordable website design, website maintenance, web hosting, email marketing, and ongoing SEO for his client’s projects. He earned a Master of Business with a specialization in Technology Management from the University of Phoenix. Jim launched his first digital marketing agency in 2012 and has since dedicated himself to serving independent business owners. Additionally, he has taught at the college and university level for several years, teaching courses such as Information Technology in Hospitality and Tourism, Marketing, and more. Prior to opening his first marketing agency in 2012, Jim had accumulated over sixteen years of business experience.

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Frequently Asked Questions

A website support plan has everything you need to keep your site running smoothly — from web maintenance, updates, and optimization, to fixing broken links and ensuring security against vulnerabilities. Think of it as your website’s personal health plan.
With our monthly website maintenance plans, expect regular updates that keep your site fresh and functioning perfectly. This means no outdated info or buggy features – just smooth sailing.
Absolutely! Our team jumps into action to fix issues fast – whether it’s a crash or a hack. With us on board, rest easy knowing we’ve got your back every step of the way.
Yes! Plans can be customized to include web design and development services… So, if you’re looking to revamp or add new features, we’re ready to bring those ideas to life.
Plans start at an affordable rate per month — designed specifically for small businesses looking to maximize their online presence without breaking the bank.

WordPress is flexible and user-friendly; perfect for everything from blogs to e-commerce sites like WooCommerce… Plus, with our expert WordPress hosting and support — managing your site becomes easier than ever.